Shipping policy

At RB Mitti Store, we aim to deliver every order safely and on time. This policy outlines our shipping process and timelines within Pakistan.

Delivery Timeline

We deliver nationwide through trusted courier partners. Standard delivery time is 5 to 7 working days, depending on your location.

Shipping Charges

A flat delivery fee of Rs. 199 applies to all orders within Pakistan. Orders above Rs. 3,000 qualify for free delivery.

Order Confirmation & Tracking

Once your order is confirmed, you will receive a confirmation call or SMS. Once shipped, we will share tracking details so you can follow your order's progress.

Delays

While we aim for timely delivery, occasional delays may occur due to weather, courier disruptions, or other circumstances beyond our control. We appreciate your patience in such cases.

Damaged or Lost Items

If your package arrives damaged or does not arrive at all, please contact us immediately at rbmittistore@gmail.com or +92 3368145851 so we can resolve the issue promptly, in line with our Replacement & Refund Policy.